Legal
The terms governing your use of this Site and any purchase made through our shop.
These Terms & Conditions ("Terms") govern your use of rinnovarelabs.com and any purchase made through our Shop at rinnovare.io (together, the "Site"). By accessing or using the Site you agree to these Terms and to our Privacy Policy. If you do not agree, please discontinue use of the Site. We may update these Terms at any time; the revised version takes effect once posted, and continued use of the Site after that means you accept the changes.
You must be at least 18 years old, or the age of majority in your jurisdiction if higher, to use the Site to purchase a product or otherwise enter into these Terms. By placing an order or otherwise agreeing to these Terms, you confirm that you meet this requirement.
Rinnovare Labs, Inc. is a Delaware corporation developing and supplying biotechnology and wellness products — photobiomodulation (red light) devices, supplements, topicals, and next-generation cell science research through our affiliate, Pilargo Foundation™. Rinnovare is Italian for "to renew."
Rinnovare Labs™ sells three different kinds of product, and each is held to a different regulatory standard:
Nothing on this Site is medical advice. Consult a qualified healthcare professional before beginning any supplement, device or therapy, particularly if you are pregnant, nursing, taking medication, or managing a health condition.
Products described on rinnovarelabs.com are purchased through our Shop at rinnovare.io. By placing an order you agree to purchase the product at the price shown at checkout. We recommend reviewing the product specifications and disclaimers on this Site before ordering. You will receive an email confirmation once your order is placed. We reserve the right to limit quantities, restrict sales to certain regions, and to cancel an order we reasonably believe to be fraudulent or mistaken — in which case we will refund any payment already made for the cancelled item. This does not affect your statutory consumer rights.
Accepted payment methods are shown at checkout on the Shop (typically major credit and debit cards, and where offered, financing through a third-party provider such as Brickhouse Capital). Payment is charged when you place your order unless otherwise stated for financed or subscription purchases. If a payment is declined, no order will be processed until a valid payment method is provided. Your payment details are handled by the Shop's payment processor under its own security and privacy practices; we do not store full card numbers.
If you choose financing, that financing is a separate credit agreement between you and the financing provider, subject to that provider's own approval process, rate, term and disclosures — not these Terms. Review the financing provider's agreement carefully before accepting it.
All content on this Site — names, logos, trademarks (including Rinnovare Labs™, Rinnovare™ and GlutaYouth™), text, graphics, photographs, and software — is owned by Rinnovare Labs, Inc. or its licensors and is protected by intellectual property law. CyLoc® and DexKey® are registered trademarks of Tesseract Medical Research, used here under license. You may view and download material from this Site for personal, non-commercial use only; you may not reproduce, republish, distribute, or create derivative works from it without our prior written permission.
We respond to good-faith notices of alleged copyright infringement submitted under the Digital Millennium Copyright Act. A notice should identify the copyrighted work, the material you claim is infringing and its location on the Site, your contact information, a statement of good-faith belief that the use is unauthorized, and a statement made under penalty of perjury that the notice is accurate and that you are authorized to act on the copyright owner's behalf, signed physically or electronically. Send notices to the contact in Section 17.
The Site is provided on an "as is" and "as available" basis. We do not warrant that the Site will be uninterrupted, error-free, or that defects will be corrected. Except as expressly stated, we disclaim all warranties, express or implied, to the fullest extent permitted by law. This section does not affect any statutory rights you have as a consumer that cannot lawfully be excluded, including under applicable state consumer-protection and product-warranty law.
To the fullest extent permitted by law, Rinnovare Labs, Inc. will not be liable for any indirect, incidental, special or consequential damages arising from your use of, or inability to use, the Site or our products, including loss of profits or data. Our total liability for any claim relating to the Site or a purchase will not exceed the amount you paid for the product giving rise to the claim. Nothing in these Terms limits liability that cannot lawfully be limited, such as liability for death or personal injury caused by our negligence, or for fraud.
You agree to defend and indemnify Rinnovare Labs, Inc. against claims, losses and reasonable legal fees arising from your breach of these Terms, your violation of law or a third party's rights, or your misuse of the Site.
Any personal information you submit through the Site is handled in accordance with our Privacy Policy, which is incorporated into these Terms by reference.
We may modify the Site or these Terms at any time and may suspend or terminate access to the Site for any user who violates them. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
We'd rather resolve a problem directly than through a formal process — contact us first at the address in Section 17 and give us 30 days to work it out. If that doesn't resolve things, you and Rinnovare Labs agree to resolve any dispute arising out of or relating to these Terms through binding, individual arbitration rather than in court, except that either party may bring an individual claim in small-claims court where eligible, and either party may seek injunctive relief in court for intellectual-property infringement or unauthorized access to the Site. To the extent permitted by law, neither party will participate in a class, consolidated, or representative action against the other.
You can opt out of this arbitration clause. If you don't want it to apply, send written notice to the email in Section 17 within 30 days of the date you first agreed to these Terms, stating that you decline to arbitrate. If you opt out, only the arbitration clause is affected — the rest of these Terms, including Section 15, remains in effect, and disputes are resolved in the courts described there.
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles, except where applicable consumer-protection law in your state of residence requires otherwise. Subject to Section 14, any dispute not resolved through arbitration is subject to the exclusive jurisdiction of the state or federal courts located in Delaware.
These Terms, together with our Privacy Policy, Cookie Policy, Shipping & Delivery Policy and Refund & Returns Policy, are the entire agreement between you and Rinnovare Labs regarding your use of the Site. If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver of our right to do so later.
Rinnovare Labs, Inc.
Email: support@rinnovarelabs.com
Phone: (800) 722-3870